Privacy Policy

1. Introduction

Drawin ("we", "us", or "our") provides an AI-powered infographic generation platform (the "Platform" or "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Services, including our website (drawin.app) and related applications.

BY USING THE SERVICES, YOU AGREE TO THE COLLECTION AND USE OF INFORMATION IN ACCORDANCE WITH THIS POLICY. IF YOU DO NOT AGREE, PLEASE DO NOT USE THE SERVICES.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and password when you create an account
• Content Information: Text, prompts, and data you provide when creating infographics
• Payment Information: Billing details and payment method information (processed securely through third-party payment processors)
• Communication: Messages, feedback, and support requests you send to us

2.2 Information Collected Automatically

• Usage Data: Information about how you use the Services, including infographics created and features accessed
• Device Information: IP address, browser type, operating system, device identifiers
• Log Data: Server logs, error reports, performance metrics
• Cookies: We use cookies and similar tracking technologies to enhance your experience

2.3 Information from Third Parties

We may receive information from third-party services you connect to Drawin, such as authentication providers (e.g., Google OAuth).

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain the Services
• Process your requests and generate AI-powered infographics
• Process payments and manage subscriptions
• Send you service updates, notifications, and administrative messages
• Improve and personalize the Services
• Train and improve our AI models and features
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations
• Respond to your requests and support inquiries

4. AI Processing

The Services use artificial intelligence and machine learning to process your prompts and generate infographics. Your content and related data may be:

• Processed by our AI models to understand your intent and generate relevant infographics
• Used in anonymized and aggregated form to improve our AI models
• Shared with third-party AI service providers who assist in providing the Services

We implement safeguards to protect your data during AI processing and do not use your individual content to train models accessible to other users without your consent.

5. Information Sharing

We may share your information with:

5.1 Service Providers

• AI Service Providers: Third-party AI and machine learning platforms that power our Services
• Cloud Infrastructure: Hosting and storage providers
• Payment Processors: For handling subscription payments
• Analytics Providers: To understand usage patterns and improve the Services

5.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

5.3 Business Transfers

If Drawin is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Services. We may retain certain information after account deletion for legitimate business purposes, such as:

• Complying with legal obligations
• Resolving disputes
• Enforcing our agreements
• Maintaining anonymized analytics data

8. Your Rights and Choices

8.1 Access and Update

You can access and update your account information through your account settings.

8.2 Delete

You can delete your account at any time. Upon deletion, we will remove or anonymize your personal information, subject to legal retention requirements.

8.3 Opt-Out

You can opt out of marketing communications by following the unsubscribe link in our emails or adjusting your notification settings.

8.4 Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features.

9. Children's Privacy

The Services are not intended for children under the age of 13. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

The Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Services. Your continued use of the Services after changes constitutes acceptance of the updated policy.